Case Study: Mukuru achieves streamlined procure-to-pay and mobile approvals across 25 African countries with Fraxion

Mukuru achieves multi-national roll-out success and savings with Fraxion

Mukuru, one of Africa’s largest money transfer and fintech platforms serving customers across 25 countries, faced growing complexity in managing procurement and finance across multiple jurisdictions with remote teams and limited connectivity. Seeking mobility, flexibility, and support for complex business rules, Mukuru selected Fraxion and its procure-to-pay suite and native mobile app to replace manual, email-based processes and provide on-the-ground accessibility for approvers and sales agents.

Fraxion was rolled out from South Africa to Zimbabwe and then to all 25 countries, delivering requisitions, purchase orders, invoices, approvals, expense and travel controls, alerts, and enhanced reporting (with NetSuite integration planned and AP automation upcoming). The Fraxion solution cut travel spend by over 50%, handles thousands of expense requests daily with faster reimbursements, improved auditability (PwC reported no comebacks), strengthened financial controls and risk mitigation, and delivered significant time and cost savings across Mukuru.

Mukuru

Rene Abreu

Group Procurement Manager