Case Study: City of Charlottetown achieves streamlined procurement and stronger financial controls with Fraxion

City of Charlottetown improves process efficiency and frees up more time for public service delivery

The City of Charlottetown, the capital municipality of Prince Edward Island, needed to replace an outdated Oracle ERP procurement workflow as part of a migration to Microsoft Dynamics GP 2020. Facing manual and partially automated purchase requisitions, email-based approvals, PO change orders and cost-control requirements, the City — with help from Endeavour Solutions — selected Fraxion and its Fraxion e procurement solution to meet needs such as secure Canadian-only storage, anywhere/anytime portal access, email approvals and tight integration with Dynamics GP.

Fraxion implemented Fraxion e to automate online requisitions, email approval workflows and PO change/receiving processes, tightly integrated with Dynamics GP. The solution produces automated POs and accounts-payable entries, provides budget comparisons, full audit trails and rich contextual emails for approvers, and enables 24x7 access that supports work-from-home capabilities. As a result, the City of Charlottetown reports time savings, reduced manual effort, faster approvals and stronger financial controls thanks to Fraxion.

City of Charlottetown