Case Study: Board of Healthcare Funders of Southern Africa achieves paperless, automated approvals and improved compliance with Fraxion

BHF minimizes risk and advances governance and compliance with Fraxion

The Board of Healthcare Funders, a representative body for medical schemes, administrators and managed care organizations across Southern Africa, was hampered by paper-based, manual expense and approval processes that only a few staff could access and that weren’t available on mobile devices. These inefficiencies delayed travel bookings and accounts processing, made supplier diversity reporting difficult and left the organization without consistent controls, so they engaged Fraxion and deployed Fraxion’s cloud solution to modernize approvals and spend management.

Fraxion implemented a mobile-friendly, cloud procurement and accounts-payable platform that automated invoice matching, linked invoices to orders and requests, and enforced approval workflows before costs were incurred. As a result, the Board of Healthcare Funders moved toward a paperless environment with strong user adoption, elimination of duplicate and overpayments, streamlined B-BBEE tracking, improved policy compliance via automated alerts, faster processing and responsive ongoing support from Fraxion.

Board of Healthcare Funders

Elsabe Gurovich

Admin Manager