Case Study: Global Financial Institution achieves real-time fraud visibility and faster investigations with Fraud.net

Leading Financial Institution Takes Fraud Prevention to the Cloud

Global Financial Institution, one of Australia’s largest and longest-established banks, was struggling with an outdated, rules-based fraud system that was hard to modify and unable to keep pace with increasingly sophisticated fraudsters. To keep up, the team had to run a separate overnight fraud review shift just to process questionable transactions, creating an inefficient and labor-intensive operation. Fraud.net helped the institution modernize this process with a cloud-based fraud prevention and case management platform.

Fraud.net centralized fraud operations in the cloud with flexible case management, a configurable rules engine, advanced analytics, and network-based intelligence. The result was a 400% increase in identified fraud cases, a 33% reduction in flagged transactions, and a 76% reduction in the manual review budget. The Fraud.net fraud manager also reported faster reporting, clearer visualization of findings, and better real-time ROI visibility for leadership.