Case Study: Countingup cuts fraud alerts and false positives with FraudNet

How a Leading UK Fintech Achieved 82% Reduction in Fraud Alerts with FraudNet's AI-Powered Solution

Countingup, a UK fintech founded in 2017, offers mobile finance and accounting services for small businesses and serves around 100,000 customers. As transaction volumes grew, its fraud prevention setup was generating thousands of monthly alerts and too many false positives, creating a heavy manual review burden for its compliance team. Fraud.net was brought in to help address these challenges with its real-time fraud prevention and risk scoring platform.

Using Fraud.net’s machine learning–driven models, targeted rules, and real-time transaction monitoring, Countingup was able to automate alert management and better prioritize high-risk activity. Over the first 90 days, Fraud.net helped reduce monthly alerts by 82% and lower the fraud rate by 88%, while also achieving 100% regulatory compliance since implementation.

Countingup