Case Study: Arvato Financial Solutions achieves higher approvals and 60%+ reduction in fraud investigation costs with Fraud.net

Flexible Infrastructure for Global Enterprises

Arvato Financial Solutions, a global provider of invoicing, payment, and financial services supporting 200+ customers, needed fraud management infrastructure that could adapt to different countries, teams, and local data rules for its 60+ fraud analysts. After evaluating 30+ platforms, Arvato selected Fraud.net’s enterprise fraud management solution (Case Management) to provide customizable workflows, team-based settings, and GDPR-compliant data controls.

Fraud.net implemented a single-screen case management platform with AI-driven risk profiles, collective intelligence, and 600+ preset filters to automate reviews, tailor rules by team/country, and assemble comprehensive digital identities. As a result, Arvato reports approving more good orders and reducing chargebacks, with measurable impacts including a 5% lift in revenue from more good transactions and 60%+ reduction in fraud investigation costs — all delivered by Fraud.net.

Arvato Financial Solutions

Lukas F. International

Risk & Portfolio Manager