Case Study: Merchant Services Provider modernizes merchant risk management with Fraud.net

Weeks, Not Months Modernizing Merchant Risk Management with Seamless TSYS Integration

Merchant Services Provider, a leading merchant services and payment processing provider serving tens of thousands of merchants, was struggling with outdated risk management software tied to TSYS transaction processing. High false positives, overloaded alert queues, and complex TSYS integration requirements made it difficult to upgrade fraud prevention capabilities without disrupting operations.

Fraud.net provided a direct TSYS integration and deployed its Policy Monitoring solution, handling the complex data mapping in weeks instead of months. With Fraud.net, the customer cut implementation time in half, reduced internal resource burden, improved investigative efficiency, lowered false positives and chargebacks, and strengthened merchant policy compliance across its portfolio.