Case Study: Retail Credit Fraud Prevention achieves elimination of in-store credit fraud with FraudFighter

How a Consumer Electronics Retailer Utilized Identity Authentication to Stop In-Store Credit Fraud Perpetrated with Fake I.D. Documents

Retail Credit Fraud Prevention, a consumer‑electronics retailer operating a private‑label in‑store credit program, was hit by organized identity‑theft rings submitting fraudulent credit applications — roughly 12–15 fraudulent loans per month at about $3,000 each, producing $35–40K in hard losses plus substantial soft costs. To stop fraud enabled by high‑quality forged IDs, the customer piloted FraudFighter’s ID‑150 ID image‑capture and document‑authentication solution.

FraudFighter installed ID‑150 units in a 12‑store pilot, immediately eliminating fraudulent loan applications in those locations; after the bank underwrote a chainwide rollout, break‑even was reached in under two months and ROI (including soft costs) in ~30 days. Within four months of full implementation fraud was reduced by more than 90%, three‑month tracked savings exceeded $45,000 versus about $50,000 in equipment costs, and the retailer gained ongoing protection without per‑transaction fees.