Case Study: Tiger Brokers achieves faster, more seamless KYC onboarding with FrankieOne

Staying ahead with our unified, global KYC solution for securities trading

Tiger Brokers (AU) Pty Limited, an Australian investing platform under the Tiger Brokers brand, needed a better way to manage client onboarding across a multicultural market while handling multiple complex compliance systems. To support its AML/CTF obligations and reduce manual intervention, Tiger Brokers turned to FrankieOne and its onboarding platform for securities trading.

FrankieOne provided Tiger Brokers with a flexible, configurable KYC solution that enabled support for more local and foreign passports and identity documents through a single integration and commercial arrangement. The cascade feature improved straight-through pass rates, reduced manual work, and delivered a faster, more seamless onboarding experience for clients while helping Tiger Brokers maintain strong compliance oversight.

Tiger Brokers

Brett Reynolds

Director