Case Study: the museum boosts productivity and strengthens security with Framework IT

The Museum reduces tickets per employee 10% with Framework Communications

The Museum, a children's learning institution, faced significant IT challenges due to its reliance on a lone network administrator and a lack of a cohesive strategy. This led to stretched resources, cybersecurity insurance non-compliance, and concerns about business continuity. They engaged Framework IT for its managed services to address these issues.

Framework IT implemented a comprehensive solution including upgraded fiber internet, end-of-life device replacements, multi-factor authentication, and a new data backup system. These measures streamlined operations, enhanced security, and improved productivity. The museum saw measurable results, including a 10% decrease in support tickets per employee and a reduction in managed services expenses of $19.58 per employee per month.