Case Study: Work & Co. achieves a 90% repeat business rate through rapid prototyping with Framer

How Work & Co. uses Framer to drive a 90% repeat business rate

Work & Co. is a 200‑person design and development agency that prioritizes “prototypes, not presentations” to keep clients engaged and validate ideas quickly. To accelerate concepting, get clients hands-on early, and test complex interactions like Marriott’s “one button,” Work & Co. adopted Framer (including Framer Cloud) as its core prototyping and collaboration tool.

Using Framer, Work & Co. moves from kickoff to working prototypes in days and to user testing in about 20 days, running multinational tests (six countries) and sharing browser‑viewable HTML prototypes with clients for immediate feedback. Framer’s reusable code components and collaboration features helped the agency scale rapid iteration—contributing to Work & Co.’s 70% year‑over‑year revenue growth, a 90% repeat business rate, and projects that reached over a billion people in 2016.

Work & Co.

Calvin Teoh

Designer