Case Study: Fintrade simplifies business finance journeys with Fram Creative Solutions

Fintrade supports over 10,000 businesses with Fram Creative Solutions

Fintrade, a non-banking financial institution and market leader in business lending in Bulgaria, faced the challenge of simplifying their complex user registration and credit approval processes. Their platform also needed a visual enhancement and improved loading times. They partnered with Fram Creative Solutions for user interface, user experience, and user research services to address these issues.

Fram Creative Solutions completely redesigned the user journey, creating a streamlined, step-by-step process for registration and document submission. They developed a responsive mobile app and optimized loading times for both web and mobile. The solution included a simplified layout with clear instructions and the integration of custom branded illustrations. As a result, Fintrade's platform became significantly more user-friendly and visually appealing, leading to enhanced accessibility and customer satisfaction for their business clients.

Fintrade