Case Study: Honeywell Building Solutions achieves standardized global quoting, 100% configuration accuracy and 3x margin improvement with FPX

Honeywell Building Solutions - Customer Case Study

Honeywell Building Solutions (HBS), a $4B Honeywell business unit that installs and maintains building systems, faced a slow, error-prone global quoting process. Sales teams relied on dozens of disparate tools and spreadsheets with multiple handoffs, producing inconsistent pricing, long cycle times, frequent rework, and suboptimal margins due to lack of automated workflows and discount approval tracking.

HBS selected FPX CPQ to standardize sales and workflow processes, handle heavy configuration and complex labor calculations, and integrate with SAP. The solution rolled out beginning in 2014 and expanded to multiple countries with nearly 2,000 users, eliminating manual tools and pricing errors, reducing quote cycle time, achieving 100% accuracy in configurations and labor estimates, and delivering three times the projected basis-point margin improvement.

Honeywell Building Solutions