Case Study: Mindray North America achieves 640% increase in quoting output and 95% quoting accuracy with FPX

FPX helped Mindray achieve a 640% increase in quoting output

Mindray North America, a global provider of medical devices and solutions, faced a highly manual and resource‑intensive quoting process that relied on sales support for product knowledge, slow approval cycles, reactive quote generation, frequent inaccuracies, and an inability to meet customer quoting volumes.

By deploying FPX’s Salesforce‑integrated CPQ, Mindray automated and standardized quoting with guided selling and business rules. The change drove a 640% increase in quoting output, an 80% reduction in time to produce a quote and a 90% reduction in lead‑to‑quote time, a 95% improvement in quoting accuracy, a 75% drop in sales‑support dependency, a 90% upsell rate on packaged opportunities, and better inventory management with improved ROI.

Mindray North America