Case Study: Hitachi Data Systems achieves 100% sales proposal accuracy and faster sales cycles with FPX CPQ

FPX enterprise CPQ helped Hitachi reduce complexity and drive revenue

Hitachi Data Systems, a global provider of IT solutions serving major enterprises, faced increasingly complex products, outdated sales tools and lengthy, error-prone sales processes that eroded margins and prevented effective promotional pricing. The company needed a customer-facing Configure-Price-Quote (CPQ) solution that would integrate with Oracle Siebel CRM to speed quoting, ensure accuracy and protect profitability.

Following a rigorous evaluation, Hitachi selected FPX after the vendor demonstrated a live CPQ build using Hitachi’s data (completing the request in four days). FPX’s CPQ integrated with Siebel to enable real-time, customer-facing configuration and quoting, resulting in 100% proposal accuracy, maintained profit margins on every quote, shorter sales cycles and an improved buying and selling experience.

Hitachi Data Systems