Case Study: Global Blue achieves seamless, scalable tax-free shopping and fast VAT refunds with Foxit Software

Global Blue is the Worldwide Industry Leader in Tax-free Shopping

Global Blue, the global leader in Tax-Free Shopping serving 305,000 participating stores and enabling up to 20% savings for shoppers, faced a digital challenge: their VAT refund forms had to render and print reliably across many languages, character sets and retail environments so global shoppers could claim refunds quickly and without friction.

By integrating Foxit’s ActiveX and .NET Print Manager SDKs, Global Blue delivered highly customizable, easy-to-build PDF forms and robust print management (multi-job handling, printer verification, success/failure handling, signature verification and silent printing) without requiring prior PDF expertise. The solution scaled worldwide, supporting 32 million tax-free transactions in 11 months and ensuring efficient VAT refunds for shoppers everywhere.

Global Blue