Case Study: Greenzie cuts incident triage from days to minutes with Foxglove

How Foxglove helps Greenzie cut incident triage time from days to minutes

Greenzie, an autonomous lawn care technology company, faced significant challenges in triaging customer incidents and debugging their robotics software. Their manual process for collecting and analyzing data from mowers was slow and cumbersome, involving physical hard drives and a multitude of separate tools like RViz and Gazebo, which hindered rapid development and problem resolution.

By implementing Foxglove's cloud-based observability platform, Greenzie streamlined its entire workflow. The solution enabled automatic data upload and provided powerful, shareable visualizations, which reduced incident triage time from days to under an hour. Foxglove allowed the team to collaborate more effectively and even identify issues before customers reported them, ultimately accelerating development and improving customer satisfaction.

Greenzie

Brian Cochran

Robotics Software Engineer