Case Study: COCO reduces incident resolution time with Foxglove

How COCO reduced incident resolution time from hours to seconds using Foxglove

COCO, a last-mile delivery startup using sidewalk robots, faced significant challenges in managing and analyzing their complex robotics data. Their engineers struggled with a patchwork of disparate tools to access heterogeneous data streams like sensor data, logs, and videos, making incident resolution a slow and cumbersome process that could take hours. This bottleneck hindered development and collaboration across their teams.

By implementing Foxglove's observability platform and utilizing the MCAP file format, COCO consolidated all their multimodal data into a single, integrated environment. This solution provided an intuitive interface for visualizing, annotating, and analyzing data, which dramatically accelerated workflows. Foxglove enabled COCO to reduce incident investigation time by 5x, cut the number of required developer tools by 3x, and made data accessible to a user base 3x larger, transforming their ability to make rapid, data-driven decisions.

COCO

Rob Zehner

Vice President of Engineering