Case Study: Mexem achieves happier drivers and real-time delivery visibility with FourKites

The Vital Link Between Happy Drivers and Happy Customers

Mexem, a Polish trucking company that runs about 100 owned trucks plus roughly 450 subcontracted vehicles, faced a critical challenge: delivering iron ore on time to Scandinavian steel mills where delays can halt furnaces. A Europe‑wide driver shortage and time‑consuming phone check‑ins made it harder to keep drivers satisfied and punctual. To address this, Mexem worked with FourKites and adopted the NIC-Place carrier visibility solution.

FourKites’ NIC-Place (via its Data Control Center) provided secure, provider‑agnostic real‑time visibility and automated data exchange with the steel plant’s FourKites system, letting customers track deliveries without calling drivers. The platform was fast to deploy — Mexem was “up and running” in about 30 minutes with two phone calls — and subcontractors onboarded easily, seeing improved service and measurable benefits within weeks; drivers now stay focused on driving while customers get continuous delivery updates.

Mexem

Marcin Kaminski

Sales Specialist