Case Study: Mexem boosts real-time delivery visibility and driver satisfaction with FourKites

Mexem cuts onboarding to 30 minutes and 2 calls with FourKites

Mexem, a Polish trucking company, faced the challenge of maintaining on-time deliveries for a major Scandinavian steel customer amidst a massive driver shortage across Europe. Their previous method of tracking shipments via frequent phone calls was time-consuming and irritating for drivers. To address this, Mexem implemented the NIC-Place visibility platform from vendor FourKites.

The FourKites solution automated real-time supply chain visibility, which was quickly and easily integrated. This eliminated the need for disruptive phone calls, allowing drivers to concentrate and improving their satisfaction. Furthermore, the platform enabled Mexem to offer enhanced service to its own customers and helped it successfully onboard its subcontractors, who also found the system easy to use and beneficial for their business.

Mexem