Case Study: Kimberly-Clark achieves 80% faster appointment scheduling with FourKites

Kimberly-Clark cuts scheduling time by 80% with FourKites

Kimberly-Clark was challenged by its manual, time-consuming scheduling and appointment tasks across its complex supply chain network. This process created significant friction for its internal associates and carrier partners, who had to manually access appointment information. To address this, Kimberly-Clark partnered with vendor FourKites to implement its appointment management solution.

By implementing FourKites' platform, Kimberly-Clark created a dynamic, self-service environment that streamlined scheduling. The solution delivered an 80% reduction in time spent on the task, saving over 2,000 hours of work and eliminating more than 60,000 emails by facilitating over 15,000 appointments. FourKites helped Kimberly-Clark drastically improve productivity and foster more efficient collaboration.

Kimberly-Clark