Case Study: KeHE Distributors, LLC achieves reduced manual tasks and increased revenue with FourKites real-time visibility

How One Distributor Cut Manual Tasks and Boosted Revenue With Real-Time Visibility

KeHE Distributors, LLC, one of North America’s largest pure-play food distributors serving 30,000+ retail locations from 16 distribution centers, faced slow, manual tracking that required a multi-step relay of phone calls among Sales, Customer Care and Transportation. In mid-2020 KeHE selected FourKites to provide real-time supply chain visibility and customizable automated notifications to simplify communications and protect tight service-level commitments for fresh, organic and specialty products.

FourKites implemented its Dynamic ETA® platform and automated notifications (Departed Pickup, ETA Alerts, Delivered), using predictive, AI-augmented ETAs and shipment-level masking to protect sensitive load details. The solution replaced hours of manual calls, enabled KeHE to send more than 55,000 emails and almost 10,000 text messages weekly, freed the sales team to focus on revenue-generating work, improved customer planning and helped KeHE sustain its high on-time delivery performance — all powered by FourKites’ real-time visibility.

KeHE Distributors, LLC

Matthew Rogers

Senior Transportation Systems Manager