Case Study: a major 3PL differentiates its service and improves freight visibility with FourKites

a major 3PL tracks a larger volume of freight at lower cost with FourKites

A major third-party logistics provider (3PL) sought to differentiate its service and better manage freight for its large national shipper customers. Its key challenge was achieving unified visibility across its operations, especially within the oil and gas industry, which involved a mix of large national and small local carriers. To address this, the company brought in FourKites.

FourKites implemented an integration with the 3PL's TMS, unifying data into a single interface and leveraging its carrier relationships to get networks tracking quickly. The solution enabled the 3PL to track a larger volume of freight at a lower cost and with greater precision, reducing strain on personnel. This partnership helped the 3PL attract new customers and secure more volume from existing ones, leading to greater transparency and higher customer satisfaction.