Case Study: City Venue Management Improves Employee Happiness with foundU

How City Venue Management Improved Employee Happiness

City Venue Management (CVM), an operator of 32 aquatic and health venues, faced a labor-intensive manual process for onboarding and offboarding its 1,000-strong casual workforce. This administrative burden was detrimental to the employee experience as the company scaled. To solve this, CVM turned to the foundU platform for an end-to-end solution to manage the entire employee lifecycle.

By implementing foundU, CVM streamlined its HR processes, significantly improving efficiency and employee happiness. The foundU platform automated onboarding, rostering, and qualification management, giving the HR team 100% confidence in compliance and payroll. This removed pain points for employees and freed the HR team to focus on people instead of administration. The vendor, foundU, provided exceptional support and custom functionality, leading to a seamless implementation and a vastly improved experience for both staff and management.

City Venue Management

Nicky Sloane

Chief People Officer