Case Study: Cessnock Hospitality Group goes 100% paperless with foundU

How Cessnock Hospitality Group Went 100% Paperless

Cessnock Hospitality Group, consisting of a club, bistro, bowls club, and motel, faced significant challenges with over 90 staff across various awards. Their paper-heavy processes, including printed rosters and manual timesheets, led to missed shifts, payroll inaccuracies, and excessive admin work for Administration Manager Stacey White and HR Consultant Vanessa Delforce. They needed an integrated, all-in-one system to solve these issues and turned to the foundU platform for a solution.

foundU provided a cloud-based system that automated rostering and payroll. The vendor's roster module allowed for real-time budget control and shift communication, while its integrated platform enabled staff to update their own details and request leave. The results were transformative: payroll processing time was reduced from a full day to a maximum of one hour, the operation went completely paperless, and the administrative burden was dramatically cut for managers. foundU's Australian-based support was also highlighted as a key benefit.

Cessnock Hospitality Group

Vanessa Delforce

HR Consultant