Case Study: Miller, Dawson, Sigal & Ward achieves faster document processing with Foundation AI

Foundation AI Fuels Expansion for South Carolina Injury Law Firm

Miller, Dawson, Sigal & Ward, LLC, a South Carolina law firm, faced a significant bottleneck as it grew, with staff spending up to six hours daily manually sorting, naming, and filing inbound documents like mail and email attachments into their Litify practice management system. This time-consuming process created backlogs and made it difficult for attorneys to locate critical files. The firm sought a scalable, integrated solution and found it with Foundation AI.

Foundation AI implemented its platform to automatically process documents, using AI to match them to the correct client matter, apply the firm's naming convention, and route them within Litify. The solution included splitting large consolidated files and allowed for human validation. This saved nearly 100 hours per month, reducing the document processing time from 6 hours to just 15 minutes daily, which allowed staff to refocus on client service and supported the firm's continued expansion.

Miller, Dawson, Sigal & Ward, LLC

Carly Knight

Client Services Manager