Case Study: Eastern Bank Charitable Foundation achieves increased efficiency and streamlined grant processing with Foundant Technologies' Grant Lifecycle Manager (GLM)

Eastern Bank Charitable Foundation - Customer Case Study

Eastern Bank Charitable Foundation was overwhelmed by stacks of paper grant requests—processing over 1,200 applications a year with a 30-day review cycle made it hard to locate and track submissions across multiple stages. To eliminate paper and improve visibility, the foundation adopted Foundant Technologies’ Grant Lifecycle Manager (GLM) as its online grants management solution.

Foundant Technologies implemented GLM with features like GuideStar Charity Check integration, automated emails, and defined process stages, allowing the foundation to follow each grant through its lifecycle and link eligibility verification directly to the application. The solution eliminated manual searching, saved “hours of work” on verification, enabled multi-fold increases in efficiency, and streamlined communication with requestors, dramatically reducing the administrative burden of managing 1,200+ annual requests.

Eastern Bank Charitable Foundation