Case Study: City of Phoenix Office of Arts & Culture achieves more resilient grant management with Foundant Technologies

Building Resilience at the City of Phoenix Office of Arts & Culture

The City of Phoenix Office of Arts & Culture needed a more reliable way to manage grantmaking after its legacy portal became increasingly inefficient and even crashed on an application deadline. With growing applicant demands, poor record-keeping, limited collaboration tools, and weak support for remote work, the team turned to Foundant Technologies’ SmartSimple Cloud for Grants Management.

Foundant Technologies implemented SmartSimple Cloud quickly, giving the department a stable, scalable platform with tools like the Meeting Module, role-based Filtered Views, and real-time application and reviewer tracking. The result was smoother panel review, better communication, stronger remote collaboration, and faster fund distribution—so effective that Sarah Leon said the process helped set a standard for other departments.

City of Phoenix Office of Arts & Culture

Sarah Leon

Community Investments and Engagement Director