Case Study: Orgill streamlines image distribution with Fotoware DAM

How Orgill distributes thousands of images

Orgill, one of the world's largest independent hardware distributors, faced the challenge of manually handling thousands of requests for product images and digital assets from its vast network of vendors and retail partners. This labor-intensive process was inefficient and consumed significant internal resources.

By implementing the Fotoware Digital Asset Management (DAM) solution, integrated with their Product Information Management system, Orgill created a searchable hub for over 200,000 assets. This empowered customers to self-serve, drastically reducing help desk requests. Fotoware's solution allowed Orgill to reallocate internal staff to other tasks, saving on resources and improving operational efficiency.

Orgill

Richard Infield

Manager of PIM Systems