Case Study: Kohala Zipline boosts repeat guests and referrals with Fotaflo

Kohala Zipline boosts word-of-mouth referrals to 17.5% with Fotaflo

Kohala Zipline, a provider of thrilling aerial adventures, faced the challenge of standing out in a competitive tourism market and cultivating lasting guest impressions to drive loyalty and word-of-mouth referrals. To address this, they partnered with vendor Fotaflo and implemented its innovative photo and video sharing platform.

Fotaflo's solution empowered guests to receive and share personalized digital memories of their experience. This strategy resulted in a dramatic increase in repeat guests to 9.3% and word-of-mouth referrals to 17.5%. Furthermore, Fotaflo-driven channels accounted for 19% of Kohala Zipline's total web traffic, demonstrating a substantial and measurable impact on their business growth.

Kohala Zipline