Case Study: U.S. Department of the Interior grows its workforce with AI from Forum One

U.S. Department of the Interior boosts job clicks 24% with Forum One

Forum One partnered with the U.S. Department of the Interior (DOI), a government agency with over 70,000 employees, to address its challenge of improving recruitment, retention, and workforce readiness. DOI needed a modern way to help both current federal employees and private citizens explore career paths and understand the skills needed to advance within the agency.

The solution developed by Forum One was an engaging AI-powered quiz that matches individuals to job opportunities based on their employment status, education, experience, and strengths. This strategic use of AI and machine learning accelerated the agency's efficiency dramatically, completing a major analysis in three months instead of the originally planned 18 months—a sixfold improvement. Furthermore, Forum One's work on SEO helped increase monthly clicks to DOI's site by 5%, with a 24% rise in click-through rates for job-related queries.

U.S. Department of the Interior (doi)