Case Study: Council for Advancement and Support of Education boosts member engagement with Forum One

Council for Advancement and Support of Education - Customer Case Study

The Council for Advancement and Support of Education (CASE) needed to accelerate its digital strategy to avoid becoming less relevant and to balance the needs of its growing global membership. To address this challenge, CASE partnered with Forum One for services including digital strategy, audience research, and analytics assessment.

Forum One developed a strategic roadmap to transition CASE to a digital-first approach, beginning with a website redevelopment focused on member experience. The vendor also provided ongoing support for branding and communications. As a result, CASE strengthened its digital presence, allowing for personalized content and a tailored member experience that led to increased retention and engagement.

Council for Advancement and Support of Education