Case Study: BPM-D achieves 24% faster process times with FortressIQ Process Intelligence

How BPM-D Used FortressIQ to Optimize Client Processes

The customer, a management consultancy known as BPM-D, faced significant delays in its order-to-cash process due to a slow and inconsistent invoicing system, which impacted cash flow. To address this, BPM-D engaged FortressIQ and utilized its Process Intelligence platform to gain a granular understanding of the process challenges.

Using FortressIQ's AI-driven process discovery, BPM-D quickly collected and analyzed data on employee timesheet submissions. This solution identified the root cause as a lack of standardization and enabled the creation of an optimized process. The results were substantial, including a 24% reduction in the time spent on timesheet submission and a significant decrease in late submissions, which accelerated invoice processing and improved cash flow.

BPM-D