Case Study: Toter achieves major paper-cost savings and streamlined, secure document management with Fortra

Toter Trashes Burdensome Paper Flows Results

Toter Incorporated, the leading supplier of wheeled curbside carts with over 22 million in use, faced a costly and risky paper-based document environment. Selling to municipalities and private haulers generated long-retention bids, contracts and warranties, plus expensive three-part shipping forms, leaving records vulnerable to loss, disaster and high storage/postage costs.

Toter implemented iForms and WebDocs integrated with its IBM i systems and ERP to create, email/fax or laser-print electronic documents, barcode and scan signed shipping papers, and automate workflows and three-way matches. The change cut paper and postage costs (about $3–4K/year in order forms, $2K in invoice paper and $5K+ in postage), improved disaster protection through backups, sped approvals with a web interface, ensured instant document access and increased user satisfaction.

Toter

Martin Banish

IT Manager