Case Study: Telecommunication company eliminates bottlenecks and guarantees high availability with Fortra's Vityl Capacity Management

Telecom Firm Eliminates Bottlenecks and Guarantees High Availability

A global telecommunications provider running a web–application–Oracle database stack was experiencing severe slowdowns on a key customer service. The company had relied on a “buy more hardware” approach and manual spreadsheet-based capacity planning; after a major outage and a recommendation from a top customer, it trialed Vityl Capacity Management to identify the root cause.

Vityl rapidly pinpointed an I/O path bottleneck, leading the team to add SAN paths, upgrade RAID/disk resources and deploy a stronger database server, which restored consistent service. The firm now uses Vityl on about 60 production servers to monitor applications, model growth, target only necessary hardware upgrades (reducing costs), maintain SLAs and provide at-a-glance performance dashboards for support and finance.