Case Study: Financial Services Company achieves management buy-in for IT upgrades with Fortra Vityl Capacity Management

Technology Services Provider demonstrates the business value of his upgrade proposal

A Financial Services Company, a financial technology provider serving more than 8,000 firms worldwide, needed to justify IT capacity upgrades to management but struggled to make the case using technical metrics alone. The company used Fortra’s Vityl Capacity Management to support capacity planning, but leadership initially rejected the proposal because they couldn’t see the business impact of the under-provisioned system.

With Fortra’s Vityl Capacity Management, the IT team used workload definitions and predictive modeling to show which customer groups would be affected and why additional CPUs were needed. This business-focused analysis helped secure approval for four added CPUs, enabling the company to maintain service levels and clearly quantify the impact of not upgrading in terms management understood.