Case Study: Single Source achieves reliable, low-cost automation and keeps staff small with Fortra's AutoMate

Single Source Keeps Staff Small and Business Running Smoothly with Automate

Single Source is a national supplier of dry, refrigerated, frozen, grocery, paper and chemical products to institutional commissaries, shipping about 250 million pounds of food annually with just 22 employees. With high order volume and a tiny staff, the company needed to eliminate repetitive tasks like file transfers and directory monitoring, and their previous automation tool was too costly and feature‑bloated to deliver a good ROI.

They implemented HelpSystems’ AutoMate to automate file moves, directory monitoring and SQL updates; it proved easier to use, reliably runs critical processes in the background and had no hidden fees. As a result Single Source has freed staff from manual tasks, maintained on‑time file delivery and improved reliability while scaling operations without adding headcount.

Single Source

Robert Newhart

Vice President and CIO