Case Study: Sacred Heart Health System achieves 70% printing cost savings with Fortra's Robot REPORTS

Sacred Heart Cuts 70% of Printing Costs with Robot REPORTS

Sacred Heart Health System, a nonprofit regional hospital network with more than 4,500 employees and a 431-bed acute care facility in Pensacola, faced soaring costs from printing and paper-intensive report workflows generated across its UNIX and IBM iSeries environments. A cost study revealed "astronomical" monthly expenses for paper and consumables, so the IT team set out to reduce printing and move reports online.

They implemented HelpSystems’ Robot REPORTS, found it quick to learn and user-friendly, and integrated it with their iSeries reporting. The change cut paper usage by at least 70%, delivered significant cost savings, and came with responsive, high-quality support—prompt phone and email responses—prompting plans to expand with Robot ALERT and Robot SCHEDULE.

Sacred Heart Health System

Dennis Piner

Information Systems, Operations Manager