Case Study: Fibre-Craft achieves automated job scheduling and improved visibility with Fortra's Robot SCHEDULE

Robot Irons Out System21/JBA Job Scheduling Kinks for Fibre-Craft

Fibre-Craft, an Illinois-based maker of arts and crafts supplies and dolls, runs its IBM i environment with a one-person IT team and relies on JBA (Infor System21) ERP. The ERP’s archaic, hard-to-monitor job scheduler made it difficult to reliably run critical processes—including the company’s largely EDI-driven order processing—so Fibre-Craft needed a simple, automated scheduling solution to improve efficiency and reduce manual oversight.

By using Robot SCHEDULE, Fibre-Craft automated EDI transactions, report distribution, purges, queue clearing and system analysis, and consolidated jobs from other schedulers into a single, graphical view. The result was greater visibility and control, easier grouping and scheduling, smoother maintenance shutdowns, reduced manual work for the sole IT administrator, and a dependable, low‑support solution that boosted productivity and reliability.

Fibre-Craft

Sandy Eden

Sr. P/A – EDI Coordinator