Case Study: Knoll achieves near-perfect job reliability and secure automated reporting with Fortra's Robot SCHEDULE & Robot REPORTS

Robot Helps Knoll Design for a Better World

Knoll, the global furniture company founded in 1938, runs its IBM i data center with a lean IT team and needed to reliably orchestrate massive batch processing, secure and distribute reports worldwide, and meet strict Sarbanes‑Oxley audit requirements—all while minimizing manual intervention and errors.

By deploying HelpSystems’ Robot SCHEDULE and Robot REPORTS, Knoll automates about one million jobs a year (with just 0.02% abnormal terminations), manages thousands of scheduled jobs and report sets, secures and archives millions of reports, and provides detailed audit logs. The result: compliant, auditable operations; faster, same‑day report delivery (often via segmented email/PDF); reduced printing and manual work; and more reliable, timely processing across the business.

Knoll

Steve Rainone

Data Center Supervisor