Case Study: PRETTL Electronics AG achieves faster issue resolution and increased IT efficiency with Fortra's Robot Monitor

Rapid Investigation and Proactive Monitoring Increases Efficiency for PRETTL Electronics AG

PRETTL Electronics AG, a global electronics manufacturing company, relies on an IBM i–based ERP to keep operations running across three continents. A small IT team with limited resources struggled to investigate system issues quickly and lacked specialized IBM i expertise, creating a risk to performance and availability.

PRETTL implemented Robot Monitor, which delivered out-of-the-box visibility into critical performance metrics and easy drill-downs for rapid diagnosis without deep OS knowledge. The solution reduced investigation time, increased the team’s efficiency, and established real-time, proactive monitoring that justified purchasing the software.

PRETTL Electronics AG

Lutz Piller

Head of IT