Case Study: Pacific Toxicology Laboratories achieves faster reporting and saves 3–4 hours daily with Fortra Automate

Pacific Toxicology Laboratories Saves Time with Automate

Pacific Toxicology Laboratories (PacTox) is a California-based private lab that provides integrated drug testing, biological monitoring, medical surveillance, therapeutic drug monitoring, and forensic toxicology services to corporations, clinics, researchers, attorneys, and physicians. Facing strict regulatory requirements and a patchwork of disparate systems, PacTox relied on manual processes and batch files to move data and generate reports, which created backlogs, stressed staff, and risked missed tasks and delayed results.

PacTox implemented Automate after an IT evaluation, using its drag-and-drop workflow tools to generate hourly updates and distribute daily reports automatically by email. The solution runs tasks in the background—even when staff are out—improving turnaround for time-sensitive results, enhancing customer service and management visibility, and saving the team about 3–4 hours of work each day.

Pacific Toxicology Laboratories

Bernadette Apostol-Rebite

IT Manager