Case Study: NCR Corporation avoids $300,000 in hardware costs and resolves performance issues with Fortra’s Vityl Capacity Management

NCR Getting the Most Out of IT’s Dollars

NCR Corporation’s ITS division, which runs a global processing center of more than 900 servers, needed to migrate many machines to a new server environment but found its existing performance-monitoring tool could not move with them. Facing tight IT budgets, the team required real‑time monitoring and planning capabilities to optimize existing resources and avoid unnecessary hardware purchases.

HelpSystems’ Vityl Capacity Management was deployed to provide integrated real‑time threshold monitoring, detailed performance analysis, predictive modeling and automated reporting. The solution installed quickly, enabled what‑if capacity planning, resolved performance issues without overprovisioning and helped NCR avoid roughly $300,000 in hardware costs while improving long‑term capacity planning.

NCR Corporation

Paul Armstrong

Infrastructure Procurement Manager, ITS