Case Study: Meridian IT Inc. achieves automated 24/7 monitoring and rapid managed-services delivery with Fortra's Halcyon Systems Operations Suite

Meridian IT Inc. - Customer Case Study

Meridian IT Inc., an international IT solutions and leasing provider, expanded its data center to offer managed services for IBM i and needed an automated systems-management solution to deliver services efficiently, manage multiple platforms, provide 24/7 monitoring without on-site staff, and automate hardware and software management.

Meridian selected Halcyon’s Systems Operations Suite (Level 2) — including the Enterprise Console GUI, SLA reporting and Performance Analyzer — and deployed it in days using prebuilt monitoring templates. The solution centralized alerts and reporting, made multi-platform administration simple (even for non-IBM i staff), reduced risk by catching issues early, and enabled Meridian to quickly deliver monitoring and automation services to new clients while also reselling Halcyon’s software.

Meridian IT Inc.

Tom Aguado

IBM i consultant