Case Study: Lamps Plus achieves 36% overtime reduction and unmanned night shifts with Fortra workload automation

Lamps Plus Reduces Overtime Using Automation Solutions from HelpSystems

Lamps Plus, a national specialty lighting retailer founded in 1976 with over 40 superstores and millions of annual customers, needed to eliminate time-consuming manual nightly processing across heterogeneous systems (IBM i, AIX and Windows). IT Operations Manager John Dunn sought a single, cross-platform automation solution to replace multiple schedulers, reduce errors, and remove the need for a staffed night shift.

Using HelpSystems’ workload automation and job scheduling, Lamps Plus implemented event-driven, cross-system processing (including FTP transfers and QSYSOPR monitoring) with built-in alerting and support. Within six months they cut overtime by 36%, eliminated overnight operators on nights and weekends, reduced errors, centralized job management across platforms, and achieved a strong ROI and improved staff quality of life.

Lamps Plus

John Dunn

Manager, IT Operations