Case Study: Alcatel‑Lucent achieves reliable, cost‑effective network monitoring with Fortra (Intermapper)

Intermapper Helps Alcatel-Lucent Australia Locate Business

Alcatel‑Lucent Australia, led by Project Director Guy Bryant, operates intelligent network services that route millions of calls daily to local businesses. To keep those services fast and available, the team needed a cost‑effective way to monitor system health, detect problems before they impact subscribers, and plan capacity growth across distributed sites.

They deployed Intermapper and Intermapper Remote Access to provide network maps, alerts, and performance data—visible from a central desk through customer firewalls without adding remote equipment. The solution delivered roughly 90% cost savings versus traditional management systems (about 10% of the cost), showed configuration changes in minutes instead of weeks, and improved the team’s ability to prevent outages and plan capacity.

Alcatel-Lucent

Guy Bryant

Project Director