Case Study: Hi-Temp Insulation, Inc. accelerates order-to-ship and saves 28,315 hours/year with Fortra's Webdocs document management

Hi-Temp Insulation has Document Management Covered

Hi-Temp Insulation, Inc., a Camarillo, CA‑based supplier of thermal and acoustic insulation to airlines and aircraft manufacturers, was held back by paper-based order-to-ship processes: manually printed forms, dot‑matrix pack slips, hand‑routing and misfiled documents caused delays, poor visibility and slow customer response times.

They implemented HelpSystems Webdocs (plus Webdocs for AP and iForms) integrated with their Infor XA ERP, starting with vendor POs and pack slips and expanding companywide. Automated capture, routing and electronic approvals (including Artsyl InvoiceAction for AP) cut PO processing from days to minutes, secured HR records, delivered a prototype in 90 minutes and achieved ROI in under six months—storing 2.8M documents, saving 28,315 employee hours annually and about $16,383 a year in supplies.

Hi-Temp Insulation, Inc

Kathleen Creamer

IT Manager