Case Study: ERP Suites achieves scalable, proactive JD Edwards management with Fortra

Halcyon Improves JD Edwards System Scalability and Manageability for ERP Suites

ERP Suites is a managed services provider that manages JD Edwards ERP on platforms including IBM i, helping clients focus on core business while outsourcing ERP operations. They needed to scale MSP operations cost-effectively, detect and respond to issues faster, be more proactive, provide better customer reporting, and comprehensively monitor JD Edwards environments.

By deploying Halcyon tools (Systems Operations Suite, Performance Analyzer, Enterprise Console, Advanced Reporting Suite, and Authority Swapper) ERP Suites now manages by exception with clear dashboards and granular process-level alerts, enabling automated responses and better forecasting. The result: lower administration workloads, improved system visibility and JD Edwards availability, stronger customer reporting, and the ability to scale services and capture economies of scale while remaining cost-effective.

ERP Suites

Matt Batchler

Director of Managed Services and Partner