Case Study: Ahli United Bank achieves 18% IT productivity gain and automated core-banking uptime with Fortra (Halcyon Systems Operations Suite)

Halcyon Enables Business Growth by Increasing IT Productivity at Ahli United Bank

Ahli United Bank (AUB), Bahrain’s largest publicly traded commercial lender, faced rapid business growth and needed better monitoring and management of a multi-platform IT estate—including IBM Power Systems running the Misys Equation core banking system. The bank wanted to automate overnight routines and spooled-file handling, improve visibility and alerts across environments, and redeploy IT staff from routine tasks to higher-value work without disrupting service.

Working with local partner QZone, AUB deployed Halcyon’s Systems Operations Suite (with Misys Equation templates), Performance Analyzer, Spooled File Manager and HA-MX Monitor to centralize operations, automate end-of-day processes, manage replication and provide real-time performance insights. The solution delivered automated alerts and corrective actions, improved spooled-file distribution, and increased operational visibility—enabling an estimated 18% efficiency gain, sustained core-banking availability and the ability to support growth without adding IT headcount.

Ahli United Bank

Eric Buenaflor

Senior Manager of IT Operations