Fortra
376 Case Studies
Case Study: Greater Media Detroit achieves 24/7 uninterrupted broadcasting with Fortra's Intermapper network monitoring
A Fortra Case Study
Greater Media Detroit Stays on Air with Network Monitoring
Greater Media Detroit, a family-owned broadcaster operating three radio stations, faced hard-to-diagnose network problems that threatened 24/7 on-air reliability—random switch failures, intermittent data corruption, and devices going offline at critical times. Chief Engineer Mike Kernen needed real-time visibility and proactive alerts to keep listeners from hearing network issues.
Kernen deployed Intermapper on a Mac mini to map, ping and SNMP-monitor switches and broadcast equipment, keeping a live network map and tailored alerts on a second display. The solution delivered continuous 24/7 monitoring, exposed underperforming components for replacement, and provided prioritized incident reporting—preventing outages and restoring confidence in the stations’ network infrastructure.
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Greater Media Detroit
Mike Kernen
Chief Engineer